First of all, rules a very vague, and I don’t know if they were the credits that were the problem, or the record label logo, or my own artist logo, but I’m not changing the artwork!
Update: The sent an email back to me, ignoring the actual issue, just saying to change the cover due to it having extra text.
There’s also a feedback form, which is basically unusable because it’s in a completely different language.
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